Frequently Asked Questions

Q: How much time is needed to install a heat pump?

A: The installation time may differ depending on the kind of heat pump, the difficulty of the installation, and the dimensions of your home. Usually, a standard installation may take one or two days. 

 

Q: What is the right size of heat pump for my home?

A: The right size of heat pump depends on factors such as the area of your home, insulation, and local weather. We can perform a comprehensive evaluation to determine the suitable size for maximum efficiency

 

Q: Are there any government benefits for installing a heat pump?

A: In Nova Scotia, there are government benefits and discounts for installing energy-efficient heating systems, such as heat pumps. We will work with you to help you find the discounts that you are eligible for.

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Q: How frequently should a heat pump be serviced?

A: Regular service is vital for the best performance of a heat pump. It is advised to arrange professional service at least once a year.

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Q: Can a heat pump operate in colder climates?

A: While conventional heat pumps may lose efficiency in very cold temperatures, there are models specially designed for colder climates. Talk to your installer about your climate needs to find a fitting solution.

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Q: How long does a heat pump last?

A: Heat pumps usually lasts from 10 to 15 years, depending on factors such as usage, service, and the quality of the equipment. Upgrading to a newer, more efficient model may be advantageous after this period. 

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Q: Do heat pumps need special attention during the winter?

A: Heat pumps are made to cope with winter conditions, but it’s important to keep the outdoor unit clear of ice and snow. Your installer may suggest additional steps, such as raising the unit or using a protective cover.​​​

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Q: How energy-efficient are heat pumps compared to traditional heating systems?

A: Heat pumps are generally more energy-efficient, as they move heat instead of creating it. This can lead to lower energy bills and a smaller environmental impact compared to traditional heating systems.

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Q: What warranties are included with a new heat pump installation?

A: Warranties differ by manufacturer and model. We will explain warranty details, helping you understand the steps needed to keep the warranty, including coverage for parts and work.

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